Terms and Conditions of Use

Introduction

sets out the Terms and Conditions of Use that govern your proper use. This Portal is controlled and operated by , a Brazilian company duly registered under the laws of Brazil.

The content has been developed to meet current and potential clients. The aim is to address relevant information to them and the general public, presenting an institutional overview of the company. Only individuals or legal entities capable, in full exercise of their rights and obligations, in accordance with Brazilian law and other applicable international regulations, may acquire services and products advertised on the website of .

PLEASE READ CAREFULLY THE TERMS AND CONDITIONS PRESENTED HERE AND ANY OTHER NOTICES THAT MAY APPEAR ON OTHER PAGES OF OUR SITE. BY ACCESSING IT, YOU AGREE TO THESE TERMS AND CONDITIONS OF USE. IF YOU DO NOT AGREE, DO NOT ACCESS THIS SITE OR ANY OF ITS PAGES.

Information

is always committed to keeping all information contained on its site updated and complete, seeking to correct any inaccuracies or omissions. However, it will not assume responsibility for its use, application or processing by third parties, in non-compliance with the original nature and function provided. We do not provide express or implied warranties regarding the operation and content, and it is your sole responsibility to use this material.

Any material, information or idea that you transmit or place on this site, except for personal data or information that the Law ensures confidentiality, will certainly be treated as non-confidential and non-proprietary, and may be disclosed or used by or its affiliates, including for the development, manufacturing and marketing of products.

It is expressly prohibited to place or transmit any illegal, threatening, defamatory, obscene, scandalous, pornographic, and profane material to this site, which may generate any civil or criminal liability in accordance with the Law.

The information contained on this site may be updated or modified periodically; therefore, it should not be interpreted as definitive.

Privacy of our visitors

has an explicit policy on online privacy. All information about the user is subject to the treatment referred to in such policy. Learn more by consulting the Privacy Policy. This document is part of these Terms and Conditions of Use and should be read carefully before accepting and using our site.

Intellectual property

This site contains texts, photographs, images, logos, and sounds, protected by intellectual property rights, belonging to or licensed by their holders. By accessing the site, the user declares that they will respect the intellectual property rights, those arising from the protection of registered trademarks of and those related to third parties.

The company reaffirms respect for the copyright of articles and news, including reproduced photographic works. The disclosure of images of people - whose photos may be reproduced on this site - is purely informative, considering the public nature of the events where such photographs were produced.

The photos and images used on this site may not reflect their original size or current situation of the reproduced scene, being merely illustrative. When they are of store facades or windows, at no time should the user consider any product or price that may be present in them as valid or accurate, since the photos are subject to content updates.

The reproduction of the contents - texts, figures, and graphics - of the site is prohibited, except with prior written authorization from . The user assumes all and any responsibility, of a civil and/or criminal nature, for the improper use of the information, texts, graphics, trademarks, works, in short, any intellectual/industrial rights of this Site.

If, for any reason, you believe that any right is being infringed, whether by texts, articles, news, photographs, or any other work reproduced on the Site, send a detailed message, with your name and contact phone number to the Information Security team of , via email , so we can respond to you directly.

The eventual removal of our Site, due to the receipt of any complaint regarding an article, news, photograph, or another work reproduced here, should always be understood as a demonstration of our intention to avoid conflicts on this matter and never as an acknowledgment of any infringement of third-party rights.

User registration, password, and security

In order for users to enjoy the benefits provided by the site, in some cases, prior registration is necessary. In this sense, the user agrees to: (i) provide true, accurate, current, and complete information about themselves when requested in the specific form for access to the site; and (ii) maintain and update such registration information immediately, keeping it true, accurate, current, and complete.

If any information provided by the user is false, incorrect, outdated, or incomplete, or if there are sufficient reasons to suspect its veracity, it shall have the right to suspend or immediately cancel, without notice, the user's registration account and refuse any and all use, present or future, of the service, or part thereof.

It is the User's duty to inform the email address to be used for their identification on our site and to create a password, being entirely responsible for its confidentiality, as well as for any activity that occurs within their registration. The password may be changed at any time. By becoming a registered user, you will be able to use all the features of the site responsibly. In case of problems or questions, please contact us via email .

The user agrees to:

  • Immediately notify about any unauthorized use of their login on the site or any security breach of which they are aware;
  • Not leave their personal registration open on the computer after logging in with their email address and password on the site, thus avoiding unauthorized use by third parties

It is part of the policy of to respect the privacy of its users. The site will not, therefore, disclose private information of Users without prior authorization, except in cases expressly provided for in the terms of the Privacy Policy or unless it is required to do so by court order or by law.

The User expressly authorizes , or someone designated by it, to use or disclose registration information and information about the use of the site for commercial purposes, including marketing, as established in these terms and conditions. It also authorizes communication with the user through new electronic means such as SMS and mobile phone, as well as via the Relationship Center and physical correspondence, although the main means of information will be email and the site.

does not request passwords, credit card details, or other banking information from its clients via email. Therefore, if you receive an email with this content, do not respond, please disregard it and attach it to another email addressed to the Information Security team of (email ). is active in combating electronic fraud and relies on the awareness of its clients and users for safe browsing practices on the Internet.

Report failures to us

requests its Users to report any failures of the site, contributing to corrections and improvements in service quality. Any error found, please copy and send via email

Use of the portal and its links

Under no circumstances shall be liable:

  • For the services, products, content, policies, and privacy practices adopted by third parties that have links published on its site;
  • For acts performed by users, based on information obtained from the site and links to third parties;
  • For information from third parties provided on the site (qualitative data of hotels, flight schedules, changes that occurred in programs, values, or content solely the responsibility of suppliers and/or partners);
  • For direct, indirect, incidental, punitive, or other damages (loss of profits, revenue, or information, resulting from access or inability to access this site, subsites, or linked sites, even if warned about the possibility of such damages).

User responsibilities

The user shall:

  • Provide access to the internet and an email address for sending emails, bearing all costs charged by third parties for the provision of the service;
  • Have the necessary equipment to connect to the internet, including but not limited to a computer and a modem, in addition to registering on the site, being responsible for the accuracy and truthfulness of the information provided and for keeping their access password secure.
  • Use updated antivirus and firewall tools to keep their computer environment secure, contributing to the prevention of electronic risks.

Modifications to these terms and conditions

may modify these Terms and Conditions of Use at any time. By browsing this site, you agree to be guided by the current terms and conditions, and it is your responsibility to check the Terms and Conditions of Use each time you visit the site.

General Provisions

This instrument constitutes the entire agreement between the parties, prevailing over any other understanding previously established. Notifications must be made in writing, via conventional mail by registered letter with acknowledgment of receipt.

Applicable Law and Jurisdiction

The Terms and Conditions of Use are governed by the legislation of the Federative Republic of Brazil. Its text shall be interpreted in Portuguese. Users of the site submit to the Central Court of the District , .

Payment methods

Credit card: the procedure is carried out in a secure environment (SSL) and through automatic processing. All information provided is encrypted and sent directly to the credit card administrator. This payment method allows for the installment of your purchases, according to the package value and the conditions offered on the site daily - installments are only valid for individuals, thus, legal entities may only make payment in full. The interest rate on installment purchases and the minimum amount of installments may be changed without prior notice.

The information entered in your registration is subject to confirmation after any purchase made on the site. If there is any discrepancy in the reservation made, you will be notified at the registered email or by phone, and you may be contacted by , requesting the sending of documents. The reservation will be subject to confirmation of the information provided.

Your credit card has a purchase limit established by its administrator. For your reservation to be approved, it is necessary that the available limit on your card is equal to or greater than the total purchase amount and not each installment. Thus, we may refuse some requests for exceeding this limit, and shall not be responsible for the denial of credit.

Note: informs that it complies with the best practices for handling, transmitting, and storing card data in the market. The procedure is the same for any of the accepted brands.